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Privacy Policy and T&Cs

 Waimea Truck and Crane Website Privacy & Cookie Policy and Terms & Conditions of Use

These Privacy & Cookie Policy and Terms & Conditions of Use govern the way Waimea Truck and Crane (“Waimea”) collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site").


Personal Identification Information

Waimea collects limited personal information from the User, including information about their:

  • name
  • contact information
  • location
  • computer or network
  • billing or purchase information

If the User provides Waimea with any of their social media details, Waimea may, and the User authorises Waimea to, access and collect information available on their social media account profile page, in accordance with any privacy settings the User has set for that social media account.

Providing some information is optional, however;

  • if the User chooses not to enter contact details, Waimea will be unable to contact them regarding any queries they submitted through the contact form, or process any orders placed
  • if the User chooses not to enter payment details, Waimea will be unable to process any orders placed.

Non-Personal Identification Information

Waimea may also collect non-personal identification information about the User whenever they interact with the Site. Non-personal identification information may include:

  • browser name
  • type of computer or mobile device used
  • technical information about Users
  • means of connection to the Site, such as the operating system and the internet service providers utilised

How Waimea Collects Information

Waimea may collect personal identification information from the User in a variety of ways, including, but not limited to, when the User visits the site, places an order, subscribes to the newsletter, fills out a form, and in connection with other activities, services, features or resources Waimea makes available on the Site.

This Site uses cookies

Waimea uses different types of cookies to enhance and improve your experience. Waimea uses cookies for:

  • Session State – we collect information about how our Users and Members use and interact with the Site. This may include the pages Members visit most often and when and where Members get error messages. We use these “session state cookies” to help us improve our Site and Services. Blocking or deleting these cookies will not prevent the Site from working.
  • Analytics – these cookies help us learn how our Site performs in different locations. We use cookies to understand and improve our services and features.

Waimea uses third-party cookies from Google Analytics. Click here to view Google Analytics’ Privacy Policy or here to opt out of Google Analytics services. Waimea also uses Pixel from Facebook. Click here to view Facebook's Data Policy and to manage or delete what information Facebook collects about you. 

What should you do if you don’t want cookies to be set?

Some people find the idea of a website storing information on their computer or mobile device to be intrusive, particularly when this information is stored and used by a third party without them knowing. Although cookies are generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests using your browser history. If you prefer, you may choose to block some or all cookies, or even to delete cookies that have already been set; but you should be aware that you might lose some functions of the website.

If you want to restrict or block the cookies that are set by our Site, or any other site, you can do so through your browser setting. The ‘Help’ function in your browser should explain how. Alternatively, you can visit, which contains comprehensive information on how to do this on a wide variety of browsers. You will find general information about cookies and details on how to delete cookies from your machine. To opt-out of third parties collecting any data regarding your interaction on our Site, please refer to their websites for further information.

How Waimea Uses the Information

Waimea collects personal information to:

  • improve customer service
  • improve the Site
  • run a promotion, survey, or other Site feature
  • to send periodic emails  

Sharing Information

Waimea does not sell, trade, or rent Users’ personal identification information to others. Waimea may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with their business partners, trusted affiliates and advertisers for the purposes outlined above.

Waimea may use third party service providers to help operate their business, the Site, or administer activities on Waimea’s behalf, such as sending out newsletters or surveys. Waimea may share User information with these third parties for those limited purposes only.

Waimea will never share User information with other third parties unless required to do so by law.

Protecting Information

Waimea keeps User information safe by storing it in encrypted files and only allowing those directly involved in responding to queries, orders, or error logs to access it.

When the User provides personal information to Waimea, Waimea will comply with the New Zealand Privacy Act 1993 and their privacy policy.

User Acceptance of Terms

By using the Site, the User signifies their acceptance of this Policy and Terms and Conditions.

Contacting Waimea

The User has the right to ask for a copy of any personal information Waimea holds about them, and to ask for it to be corrected if they think it is wrong.

To request a copy of your User information, or to have it corrected, please contact Waimea at info [at], or +64 (0)3 544 60 61, or PO BOX 3228, Richmond Nelson 7050.

Last updated: 22 January 2020